SnappyPay Privacy Policy

This "Privacy Notice" describes the privacy practices of SnappyPay.ng and its subsidiaries and affiliates (collectively referred to as "SnappyPay", "we", "us", or "our") in relation to the www.snappypay.ng website (the "Website"), the SnappyPay Android and iOS mobile applications (the "Apps"), and any other website or mobile application that we own or control and that links to or posts this Privacy Policy (collectively, the "Service"). This Privacy Policy outlines your rights and choices concerning the personal information you provide to us while using our services.

Please note that this Privacy Policy does not encompass the privacy practices of third-party entities, such as merchants whose gift cards are sold through the Service. However, SnappyPay conducts checks on the privacy practices of merchants and third parties to ensure only those with robust privacy practices are listed. Africa Development maintains the following privacy principles.

We may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time of personal information collection. These supplemental policies or notices will govern how we handle the information within the context of the particular product or service.
  1. Personal Information We Collect
    1. Information You Provide Us
      • Contact Information: Your first and last name, email address, mailing addresses, phone number, and company name.
      • Profile Information: Your username and password used to establish an online account, date of birth, gender, etc.
      • Feedback or Correspondence: Information provided when you contact us with questions, feedback, or other inquiries.
      • Payment Information: Details such as credit/debit card information, cryptocurrency wallet address, or information regarding payment completed via third-party solutions like ApplePay or PayPal. For corporate transactions, this may include bank account information and purchase order numbers.
      • Precise Geolocation Information: When authorized through our mobile application.
      • Transaction Information: Details about purchased gift cards and any personal messages associated with orders.
      • Gift Card Information: Including gift card numbers and PINs.
      • Usage Information: How you interact with the Service and engage with us.
      • Marketing Information: Your preferences for receiving communications about our products, promotions, and details on how you engage with our communications.
      • Other Information: Collected and used as disclosed in this Privacy Notice or at the time of collection.
  2. Information We Receive About Gift Card Recipients
      • When a user purchases a gift card through our Services, they provide us with the recipient’s name and contact details (email address or phone number) to facilitate delivery. Recipient details collected are stored in your transaction history for reference purposes only.
  3. Information We Obtain from Third-Party Platforms and Social Media Networks
      • We maintain company and product/service pages on platforms like Facebook, LinkedIn, Twitter, etc. Your interactions with these pages are governed by the privacy policies of the respective platforms. Information provided through these platforms (e.g., when applying for a job via LinkedIn) is treated in accordance with this Privacy Policy.
  4. Information We Obtain from Merchants and Third Parties
      • Personal information may be received from merchants with whom you have consented to share such information. This may include contact details or transaction history.
      • Additionally, we may obtain information from marketing partners and publicly-available sources with your consent.
  5. Cookies and Other Information Collected by Automated Means
      • Information about your device (e.g., operating system, IP address) and activity on the Service may be automatically logged. Technologies such as cookies, web beacons, and SDKs may be used for this purpose. Please refer to our detailed Cookie Policy for more information.
  6. Personal Information of Referrals
      • Users may refer friends or contacts to us, provided they have obtained necessary permissions to share their contact information.
  7. How We Use Your Personal Information
    1. We use your personal information for the following purposes:
      • Operate the Service: Provide, improve, and maintain the Service, manage gift card wallets, facilitate transactions, communicate with you, and personalize your experience.
      • Send Notifications: Provide login and transaction alerts, including two-factor authentication codes and security notifications.
      • Research and Development: Analyze usage patterns to enhance and develop new products and services.
      • Marketing Communications: Send you promotional and marketing communications related to SnappyPay, with options to opt-out as detailed in the communications.
      • Compliance, Fraud Prevention, and Safety: Ensure compliance with legal obligations, prevent fraud and unauthorized access, protect rights and safety.
  8. Additional Consent Requests
      • In certain cases, we may seek your explicit consent for specific uses of your personal information, as required by law.
  9. Creating Anonymous or Aggregated Data
      • We may anonymize or aggregate personal information to analyze Service usage and for other lawful business purposes.
  10. How We Share Your Personal Information
    1. We do not share your personal information without your consent, except in the following circumstances:
      • Affiliated Companies: Disclosure to subsidiaries and corporate affiliates within the SnappyPay group.
      • Service Providers: Third-party entities engaged to provide services on our behalf, subject to strict contractual obligations.
      • Gift Recipients: Disclosure to gift recipients as necessary.
      • Merchants: Sharing information with merchants in connection with gift card transactions.
      • Professional Advisors: Disclosure to legal, financial, and other advisors as required.
      • Compliance and Safety: Sharing with regulators, law enforcement, or fraud prevention entities as legally necessary.
      • Business Transfers: In connection with a corporate transaction, sale, merger, or dissolution.
  11. How We Protect Your Personal Information
      • We implement robust security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure digital and physical storage of data and access controls.
  12. Your Choices
      • Access and Update: You can review and update your personal information through your account settings.
      • Opt-Out of Marketing Communications: Follow instructions in our communications or contact us to opt-out of marketing emails.
      • Request to Be Forgotten: You may request deletion of your account and personal information. Note that certain transaction records may be retained for legal and operational purposes.

    13. For any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at [email protected].

SnappyPay is a secure and user-friendly bill payment platform that enables customers to conveniently pay for a wide range of services and subscriptions. These include gift cards, virtual cards, electricity, internet, airtime, data bundles, education fees, cable TV, and much more.

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